Latest from the City

COVID-19 case counts are now available by city. Visit the Alameda County COVID-19 Dashboard to view the latest numbers. 

 On March 31, 2020, the Alameda County Public Health Department issued an updated stay-at-home order, extending the shelter-at-home requirement through May 3, 2020. The new order adds some clarifying language around essential business and activities, as well as some new directives. Read the summary of changes, which includes links to the full order and updated FAQs. 

On March 30, 2020, the City established a temporary moratorium on the imposition of the City's fines, penalties, and interest accrued due to non-payment of certain taxes and charges. Read the press release announcing the order. 

On March 25, 2020, the City established a temporary moratorium on residential and commercial evictions resulting from loss of income, increased medical expenses, or childcare needs related to COVID-19. Read the press release announcing the order.

Have questions about the current shelter at home order? Check out the City of Livermore Frequently Asked Questions. This will continue to be updated as new information becomes available. If you still have questions after reviewing the City's FAQs, check the very detailed Alameda County Public Health Department Frequently Asked Questions


From Your City Council

Read Mayor John Marchand's April 4, 2020 letter and March 20, 2020 letter to the Livermore community about the COVID-19 pandemic.

A message from Vice Mayor Bob Woerner in partnership with the Livermore Valley Chamber of Commerce and Livermore Downtown Inc. -- Helping Businesses Cope with the Public Health Emergency.

Council Members Bob Carling and Trish Munro co-author a letter to the Livermore community about support services for Livermore's unsheltered neighbors during this COVID-19 pandemic.

A letter of encouragement from Council Member Munro offers resources for coping with COVID-19.

Council Member Bob Coomber recommends getting outdoors safely and responsibly in his letter to the Livermore community.

Watch former Assemblywoman Catharine Baker talk with Mayor John Marchand on Tri-Valley Community Television's most recent Mayor's Report.


Local Emergency Proclamation and Shelter at Home Orders

On March 13, 2020, City Manager Marc Roberts declared a local emergency to strengthen the City of Livermore's ability to respond to the coronavirus disease (COVID-19). This emergency proclamation was based upon the Alameda County Public Health Department confirming evidence of community-acquired transmission within Alameda County and the President of the United States declaring a National State of Emergency. This declaration was ratified by the City Council at a Special Meeting on Monday, March 16, 2020.

Effective March 19, 2020, the California State Public Health Officer and Director of the California Department of Public Health is ordering all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors, critical government services, schools, childcare, and construction, including housing construction. This order remains in place until further notice.

For more information, please see the State of California's Coronavirus (COVID-19) Response Site

State of California Shelter at Home Order - March 19, 2020
Alameda County Shelter at Home Order - March 31, 2020
Frequently Asked Questions from Alameda County 

If what you are looking for is not included in the FAQ, please contact the Alameda County Public Health Department via email at or call (510) 268-2101. 


City of Livermore Services

The City of Livermore is committed to maintaining essential City services while working to minimize the spread of COVID-19. Only essential City facilities remain open due to the "shelter at home" order. During this time, walk-in services are not being offered. If you have essential business to conduct with the City, please do so as follows:

  • Pay utility bills online. If you have questions about utility billing, please call (925) 960-4320 or email
  • Drop off utility and dog license payments by check or money order in the white payment box located at the roundabout between City Hall and the Police Department. If paying by money order, please include your name and address.
  • For business license services, visit the City's business license portal or call (925) 215-4906.
  • For building and planning, please call (925) 960-4410 or email
  • For library questions, please call (925) 373-5505 between 1:00 and 5:00 p.m. Monday through Friday. Visit the Digital Library for online library services.
  • To report a water or sewer emergency, please call (925) 960-8100.
  • To report a maintenance emergency (traffic/streetlights, roadways, landscaping), please call (925) 960-8020.

If what you are looking for is not listed above, please call the City’s general information line (925) 960-4000 or check the City website to see if you can conduct your business over the phone, online, or via email.


Looking for Ways to Safely Help Others While Sheltering at Home?

There are still plenty of ways you can help your community, especially those most vulnerable and those without shelter or resources. 

2-1-1 - Information and Referrals for Alameda County

Alameda County Food Bank

 California Volunteers

 CityServe of the Tri-Valley - Includes a long list of local service organizations

Medical and Healthcare Workers Needed

Open Heart Kitchen

Spectrum: Meals on Wheels

Tri-Valley Haven

Other Local Government Services

Las Positas College
Livermore Area Recreation and Park District
Livermore Valley Joint Unified School District
Zone 7 Water Agency

Public Transit Impacts

Wheels Bus Service
Altamont Corridor Express (ACE)

State and Federal Government Resources

Changes to DMV deadlines
Changes to state tax deadlines
Federal efforts to assist taxpayers
COVID-19 and the 2020 Census
Disability, paid family leave, and unemployment benefits

Support for Businesses

Alameda County Small Business Development Center
SBA disaster loan assistance
Support Downtown Livermore Businesses
Tri-Valley To Go
Resources for businesses and their employees
Livermore Sanitation refuse service

Information About the Virus

While the uncertainty surrounding a new virus can cause stress and anxiety, it is important to rely on reputable sources for information, which include the following:

Protecting yourself from COVID-19
Disinfectants for use against coronavirus
How COVID-19 spreads
What to do if you are sick
Cleaning and disinfecting guidelines
COVID-19 FAQs for individuals and families
COVID-19 Myth Busters

For additional information, see the World Health OrganizationCenters for Disease Control and PreventionCalifornia Department of Public Health, and Alameda County Public Health Department.